Privacy Policy


Jeux Synapses Games Inc. (“we“, ” Synapses Games“) is committed to respecting the privacy and protecting the personal information of its users, clients, services providers, suppliers and other individuals (“you“, “your“). This privacy and protection of personal information policy (the “Privacy Policy“) is a statement of our practices and guidelines regarding confidentiality and the collection, use and disclosure of personal information in accordance with applicable legislation.

By accessing and using services, products or website – ( (the “Site“), you agree to be bound by this Privacy Policy and our Cookie Policy, as they may be amended from time to time by Synapses Games. Please note that the rights and obligations described under this Privacy Policy do not cover third-party websites and external links that may be linked to or mentioned on our Site. When you follow these links, you leave our Site and the information exchanged is no longer subject to this Privacy Policy and our Cookie Policy. Therefore, we encourage you to review and read the privacy policy of any third-party websites and external links you may visit.

1. Website And Cookies

We may collect certain personal information when visiting and interacting with our Site. Our Site uses cookies for a range of purposes to help us understand your interests, facilitate your navigation, improve our Site and your overall experience. For additional information about cookies and how to change your cookie preferences, we invite you to consult and read our Cookie Policy.

Synapses Games’ name and logo and the content of our Site in any form whatsoever are the exclusive property of Synapses Games. Therefore, it is strictly forbidden to use, copy, reproduce, translate, publish or otherwise distribute Synapses Game’s name, logo, the content of our Site as well as any other intellectual property belonging to Synapses Games without our prior express written authorization.

2. Consent

By providing your personal information to Synapses Games and by using our Site, services and products, you consent to our collection, use, processing and disclosure of your personal information in accordance with this Privacy Policy and as permitted or required by law. Synapses Games will not collect, use or disclose your personal information without your consent unless authorized or required to do so by applicable law or regulation. You may refuse or withdraw your consent at any time; however, we may not be able to provide you or continue to provide you with certain services, access, activities, products or information which may be of value to you.

3. Collection of Personal Information

For the purposes of this Privacy Policy, “personal information” means any information about you that allows us to identify you as defined from time to time in applicable privacy legislation. Synapses Games may collect personal information in various forms for the necessary purposes disclosed to you hereunder or as required by law.

When using our Site, our services or purchasing our products, we may collect, use and disclose multiple types of personal information such as:

4. Sources of Personal Information Collected

Your personal information is collected and compiled from a variety of sources including:

5. Use of Personal Information

In general, Synapses Games collects, uses and discloses your personal information in accordance with the purposes described in this Privacy Policy when you consent to it or when any applicable law authorizes us to do so.

Your personal information and data will be collected, used and disclosed for the following purposes and objectives:

6. Disclosure of Personal Information

Generally, Synapses Games does not share or disclose your personal information, nor does it provide access to it, to other companies or organizations, with the exception of our authorized employees, representatives, subcontractors, suppliers, financial institutions or government entities whose duties require it and whose access is necessary to achieve the purposes and objectives set out in this Privacy Policy or to comply with applicable law. When we disclose or share your personal information with authorized individuals, companies or organizations, they are required to process and protect such information in accordance with the applicable law. Synapses Games will not sell or rent your personal information.

Without limiting the generality of the foregoing, your personal information may be disclosed or shared in order to meet our regulatory obligations, to enforce any law relating to the processing of personal information and for purposes expressly set forth in applicable law and regulation including to prevent or detect crime or to protect our legal rights.

7. Retention of Personal Information

Synapses Games will usually retain your personal information only as long as necessary for the fulfillment of the purposes for which it was collected and other authorized related purposes, or to comply with legal requirements regarding the retention period. The length of time we retain your personal information may vary depending on the purpose for which it is being collected or used. Most of the personal information we collect and that you provide to us is stored in secured locations and servers located in Montreal, Québec (Canada). Your personal information may also be stored outside Québec in accordance with applicable law.

Synapses Games has taken the necessary measures to protect your personal information collected or provided to us from unauthorized access and disclosure. We will not use, transfer, communicate or market your personal information without your prior consent (when necessary), subject to the exceptions provided by law.

In order to ensure and preserve the security of your personal information, we have implemented the following security measures:

8. Your Rights

Subject to exceptions provided for in applicable laws and regulations relating to the protection of personal information, you may be entitled to access, consult, correct, modify, or restrict the personal information you have communicated to us.

Thus, under certain conditions, you may be entitled to request from us that we:

Although the main purpose of our Privacy Policy is to respect your rights, the exercise of your rights may be subject to certain exceptions and restrictions pursuant to applicable law, including to protect the public interest. The exercise of your rights may also be limited when we are required or permitted by law to continue to use, process or keep your personal information, whether to comply with our legal and regulatory obligations or to defend our rights, as the case may be.

To exercise your rights, please complete the form below, indicating the rights or the personal information you wish to modify, correct or remove from our database. An e-mail confirming the modification, correction or removal of your personal information will be sent to you once your request has been processed.


Please note that if you elect to remove your personal information or withdraw your consent, it may affect or prevent you from using or accessing our Site, services, products or activities.

In addition, to help us keep your personal information accurate and up-to-date, we ask that you promptly notify us of any changes to your information.

9. Mail, E-mail Communications and Other Communications

If you provide us with your home address and/or e-mail address to join our mailing list, you may occasionally receive marketing or promotional communications with information that may be useful to you. Notice to join our mailing list may appear on the checkout page, in the footer of our Site and occasionally on various pages of our Site. If you change your e-mail or home address, we invite you to contact us to make any changes that will allow you to continue receiving our communications.

You can unsubscribe from our mailing list at any time by clicking on the unsubscribe link at the bottom of our e-mails. If you continue to receive promotional communications despite unsubscribing, please contact our Chief Privacy Officer by e-mail at

10. External Links and Third-Party Websites

Our Site may contain external links to third-party websites which are provided for convenience only. Visitors are advised that Synapses Games is not responsible for the privacy practices, access or content of such third-party websites. Accordingly, any personal information you communicate or disclose through such third-party websites or external links is subject to the privacy policies of such third-party websites and external links, to the complete exoneration of Synapses Games. Please note that it is your responsibility to consult the policies of these third-party websites or external links to ensure the protection of your personal information.

11. Reporting A Privacy Incident

If you are a victim of a confidentiality incident, as defined in applicable law from time to time, please contact our Chief Privacy Officer by completing the form below:


Any confidentiality incident will be recorded in our internal register and may be notified to the Commission d’accès à l’information in accordance with the provisions of the applicable law.

12. Recourses and Complaints

If you are unsatisfied with our use of your personal information or with our response to the exercise of your rights, we invite you to first contact our Chief Privacy Officer by completing the form provided in Section 11 of this Privacy Policy.

You may also address a request or complaint to the competent authority and/or regulatory body regulating the protection of personal data and information. If you are a resident of the province of Québec, any disagreement relating to the application of legislation concerning access and/or rectification of personal information must be forwarded to the Commission d’accès à l’information for investigation. For more information, we advise you to consult the website of the Commission d’accès à l’information (

13. Changes to our Privacy Policy

Synapses Games reserves the right to modify or supplement at any time this Privacy Policy, the content of our Site and our practices concerning the collection, use and disclosure of personal information. If significant changes or modifications are made to our Privacy Policy, they will be published on our Site, and we will make such revised Privacy Policy and changes available upon request to Synapses Games Chief Privacy Officer. We encourage you to consult and review our privacy and cookie policies regularly to stay informed about how we use personal information and cookies. However, Synapses Games will obtain the necessary consent required under applicable privacy laws if it seeks to collect, use or disclose your personal information for purposes other than those to which consent has been obtained unless otherwise required or permitted by law.

14. Further Information 

Synapses Games has appointed Carl Brière as Chief Privacy Officer to be responsible for and supervise compliance with this Privacy Policy and applicable privacy laws. For any inquiries regarding our Privacy Policy and for more information on Synapses Games’ privacy practices please contact Carl Brière by e-mail at

This Privacy Policy was last updated on 10/03/2023.